See here the most frequently asked questions. Is your question not here? Our customer service is 24/7 available to answer all your questions.

info@laceandlush.com

Lace & Lush

<p>Your privacy matters to us. All orders are shipped in plain, unmarked packaging with no indication of what&#x2019;s inside.</p>

Your privacy matters to us. All orders are shipped in plain, unmarked packaging with no indication of what’s inside.

Will my order be packaged discreetly?

Shipping & Delivery

Track my order

My tracking shows no update

How long will it take to get my order?

How much does shipping cost?

Can I change or cancel my order?

I entered the wrong shipping address

An item is missing from my order

What if I received a damaged or faulty item?

Order delivered but not received?

What is your return policy?

How do I make a return?

Can I exchange my item?

I have returned an item - what happens next?

Returns

How do I know my size?

What if my lingerie doesn't fit?

How should I care for my items?

Product Information

What payment methods can I use?

Can I return my giftcard?

How do I purchase a giftcard?

Payments & Gift Cards

Will my order be packaged discreetly?Updated 4 hours ago