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Order delivered but not received?Updated 3 hours ago

If you've received a delivery notification but can't find your order, please follow these steps:

  • Check all secure locations and safe spaces around your address, as the courier may have placed your parcel there.
  • Ask your neighbors or anyone who might have accepted the parcel on your behalf.
  • Reach out to your local courier for more details about the delivery location.

If you still can’t locate your parcel, contact our support team for assistance.

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