An item is missing from my orderUpdated a month ago
Some orders may be shipped in multiple packages, which means items can arrive separately.
We recommend:
Checking your shipping confirmation emails
Reviewing all tracking links provided
Looking for multiple tracking numbers linked to your order
If part of your order has already arrived, the remaining items may still be in transit and should arrive shortly after.
If you believe an item is missing, please contact our support team and we’ll be happy to assist you.